Custom Home Security Systems with Superior Service
More than ever, you want and expect to feel safe in your home. Metro Alarm & Lock offers both new construction installs and custom alarm systems for homeowners with advanced security needs.
We offer various residential systems and services including:
- Break-ins and Burglaries
- Fire Alarms
- Fire Alarm Testing/Inspections
- Carbon Monoxide
- Camera Systems
- Temperature/Freezing
- Water Detection/Broken Pipes
- Access Control
- Home audio and Visual
- Telephone / Computer / Data Cabling
- Two-Way Voice
- Locksmith
Already have a security system?
We service most major brands and provide affordable monitoring services for existing systems.
Superior Residential Security Monitoring Services
Hopefully you’ll never need your security system, but everyday you’ll have peace of mind knowing Metro Alarm & Lock is watching out for you and the ones you love.
We are your most reliable source for security experience and customer service. Every day we review all the signals sent to our central station, looking for panel troubles, missing auto-test signals, and other alarm issues. Often we are able to alert customers to problems before they were aware of them. That is true security!
Our monitoring and system management also give you the convenience you expect. You can arm/disarm your system, access activity reports, and receive alarm notifications… all with your cell phone.
And with Metro Alarm & Lock, you’ll always speak with a person located in the Twin Cities, not a voice attendant system or someone who is unfamiliar with our area.
In the event of trouble…
Our Central Monitoring Station is staffed 24/7 with highly trained professionals. In the event of a break-in or other alarm trigger, the panel in your home sends a signal to the monitoring center, where it is received by a trained dispatch operator.
The dispatcher will try to verify the emergency alarm by calling your home and asking for your pass code. Unless the correct pass code is received in a timely manner, the dispatcher will immediately notify police of a possible incident. The dispatcher can also call for assistance from fire personnel, emergency medical response teams, and other service personnel. Typically, the dispatcher also notifies the designated people on a call-list when there is an alarm signal.
