Custom Commercial Monitoring for Your Security Needs
- Normal copper phone line
- The Internet
- Two-way radio
In the event of a break-in or other alarm trigger, the panel calls the monitoring center, sending data through a receiver to a dispatch operator.
The dispatcher will try to verify the emergency alarm by calling the alarm location, or contacting responsible parties on the call-list for after-hours alarms. The dispatcher will ask for a pass code. For an incorrect pass code, the dispatcher will notify police of a possible incident.
Dispatchers may also call for assistance from fire personnel, emergency medical teams, and other service personnel. Typically, the dispatcher notifies the designated people on the call-list when there is an alarm signal.
Our monitoring steps are simple and effective:
- Location Verification- telephone the alarm location for your business, to verify the nature of the alarm
- Responder Notification – telephone responders such as police, fire, or others specified by you and notify them of the alarm
- Call-List—telephone persons designated for contact in the event of an alarm
Metro Alarm & Lock will customize our responses to fit your individual needs.
Our monitored customers can log on to central station via the internet and view all their signal history 24/7.
Contact us for more information about our commercial alarm monitoring services.