Custom Commercial Monitoring for Your Security Needs

Metro Alarm & Lock can monitor security and fire panels in a variety of ways, by means of:

• Normal copper phone line
• The Internet
• Cellular
• Cellemetry
• GSM
• Two-way radio

In the event of a break-in or other alarm trigger, the panel calls the monitoring center, sending data through a receiver to a dispatch operator.

The dispatcher will try to verify the emergency alarm by calling the alarm location, or contacting responsible parties on the call-list for after-hours alarms. The dispatcher will ask for a pass code. For an incorrect pass code, the dispatcher will notify police of a possible incident.

Dispatchers may also call for assistance from fire personnel, emergency medical teams, and other service personnel. Typically, the dispatcher notifies the designated people on the call-list when there is an alarm signal.

Our monitoring steps are simple and effective:

1. Location Verification- telephone the alarm location for your business, to verify the nature of the alarm
2. Responder Notification – telephone responders such as police, fire, or others specified by you and notify them of the alarm
3. Call-List—telephone persons designated for contact in the event of an alarm

Metro Alarm & Lock will customize our responses to fit your individual needs.

Our monitored customers can log on to central station via the internet and view all their signal history 24/7.

Contact us for more information about our commercial alarm monitoring services.