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Metro Alarm Interactive Voice Response System

July 30, 2019 By adminuser

Metro Alarm & Lock is pleased to announce the recently implemented Interactive Voice Response (IVR) system. This new IVR system is an electronic format communication that is used to deliver information on low priority signals, for example; troubles, low battery, ac power loss, etc.

Metro Alarm Interactive Voice Response System

The most significant advantage of the IVR is that the electronic communication is delivered upon receipt of the signal (no delay based on alarm priorities and/or human interaction).

When receiving a phone call from the IVR, please listen to the prompts and press the following:

  • After the initial greeting, press 2 for further details.
  • Next, you will receive information about the signal that was received. To confirm message was received, press 3.
  • If phone call is not confirmed (pressing 3), the IVR will contact the next person on the call list.

Trusted Security Since 1974.

Filed Under: New Products, News

Metro Alarm & Lock > New Products > Metro Alarm Interactive Voice Response System

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Client Testimonial

Over the years Metro Alarm has serviced our campus well. We very much enjoy working with Tom Bonwell who is head of Metro’s operations …Tom is great!! We like always dealing with the same person and Tom has always made himself available to serve us here at Bethel. Thank you Tom and great job!!

— Greg, Bethel University

Metro Alarm & Lock Is

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  • Member of MN Electronic Security & Technology Association
  • Member of the National Fire Alarm Association
  • Member of Fire Marshal Association of Minnesota
  • Member of Minnesota Shopping Center Association
With the increasing demand for security in our homes and businesses, the installation and service of cameras, access control, security, and life safety systems continues to rise. Always exploring the newest state-of-the-art technology, Metro Alarm provides more security solutions to meet the needs of our clients.

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3921 W. 143rd Street
Savage, MN 55378
(888) 794-7196
(952) 346-9452 (Central Station)

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