The Minnesota Attorney General is warning people to beware of locksmith scams. According to the Attorney General’s official website, “Locksmith scams use Internet ads and phone listings to appear like local mom-and-pop shops, using names of local towns, local phone numbers and addresses, or ads claiming they’ve been ‘part of the community’ for ‘over 30 years.’ Instead, these outfits operate out-of-state call centers that forward your information to local ‘contractors.’
Unsuspecting customers are often left waiting long periods of time for service and being charged higher than quoted fees for service.
People locked out of their cars or homes and in need of quick, nearby help are typically the most vulnerable.
To avoid being scammed:
- Avoid companies that answer the phone generically, such as “locksmith”
- Get the full name and address of the business
- Check online reviews
- Get a detailed estimate for service and confirm the price includes the service call, labor, parts, and any surcharges such as mileage, emergency response, etc.
- Ask if the company has insurance to cover any damage to your property that may happen
- Never sign a blank work order
- Get an itemized receipt
The Federal Trade Commission offers helpful advice when selecting a reputable locksmith: https://www.consumer.ftc.gov/articles/0089-finding-locksmith
Read the Minnesota Attorney General’s information at www.ag.state.mn.us/Consumer/Publications/HiringALocksmith.asp
To Be Safe, keep Metro Alarm & Lock’s contact information in your phone; just in case you need fast locksmith services.
Jamie – Locksmith 612-483-3182
