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“Over the years Metro Alarm has serviced our campus well. We very much enjoy working with Tom Bonwell who is head of Metro's operations ...Tom is great!! We like always dealing with the same person and Tom has always made himself available to serve us here at Bethel. Thank you Tom and great job!!” ~ Greg, Bethel University
Custom Commercial Monitoring for Your Security Needs
Metro Alarm can monitor security and fire panels in a variety of ways, by means of:
- Normal copper phone line
- The Internet
- Cellular
- Cellemetry
- GSM
- Two-way radio
In the event of a break-in or other alarm trigger, the panel calls the monitoring center, sending data through a receiver to a dispatch operator.
The dispatcher will try to verify the emergency alarm by calling the alarm location, or contacting responsible parties on the call-list for after-hours alarms. The dispatcher will ask for a pass code. For an incorrect pass code, the dispatcher will notify police of a possible incident.
Dispatchers may also call for assistance from fire personnel, emergency medical teams, and other service personnel. Typically, the dispatcher notifies the designated people on the call-list when there is an alarm signal.
Our monitoring steps are simple and effective:
- Location Verification- telephone the alarm location for your business, to verify the nature of the alarm
- Responder Notification - telephone responders such as police, fire, or others specified by you and notify them of the alarm
- Call-List—telephone persons designated for contact in the event of an alarm
Metro Alarm will customize our responses to fit your individual needs.
Our monitored customers can log on to central station via the internet and view all their signal history 24/7.
Contact us for more information about our commercial alarm monitoring services.